Responsible Gaming Policy
At WillBet, we believe gaming should be a source of entertainment and enjoyment. However, we also understand the importance of responsible gaming practices to ensure that it remains fun and safe for everyone.
Interpretation and Definitions
The terms with capitalised initial letters have meanings defined under the following conditions. These definitions shall have the same meaning regardless of whether they appear in singular or plural.
Definitions
- Account - A unique account created for you to access our Service or parts of our Service.
- Company - Referred to as "the Company," "we," "us," or "our" in this Agreement.
- Service - Refers to the website.
- Website - Refers to WillBet.
- You - The individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.
Responsible Gambling
For most of our users, gambling is a source of entertainment, fun, and excitement. However, we recognize that for some individuals, gambling can lead to negative consequences.
- Gambling can be addictive. We encourage you to play responsibly and only with money you can afford to lose.
- If you feel like you may have a gambling problem, please visit the Responsible Gaming section of our Website.
- If you have requested self-exclusion, you will not be able to open a new account with us or any affiliated websites.
- Time Alert: A feature allowing you to set a timer for your gaming sessions. You can set reminders for 15 min, 30 min, 45 min, 1 hour, 2 hours, or 3 hours.
Minor Protection
To access our Service, you must be 18 years or older. We recommend using filtering software to prevent minors from accessing gambling content.
Self-Exclusion
If you need to self-exclude, please contact our customer support team via email at [email protected].
- Self-exclusion is permanent for the requested period.
- During self-exclusion, you cannot create a new account.
- Your account will be closed within 24 hours of request submission.
Information and Contact
For assistance, contact our support team via email: [email protected].
Helpful Hints for Responsible Gambling
- Set a Deposit Limit: Determine how much you can afford to spend before you start gambling.
- Avoid Chasing Losses: Play for entertainment, not as a way to earn money.
- Establish a Time Limit: Set a specific timeframe for gambling sessions.
- Take Breaks: Ensure you take breaks when needed.
Third-Party Support
For gambling support, you may consider the following resources:
- GamStop - A free service preventing access to gambling websites for UK residents.
- Gamblers Anonymous - A support group for problem gamblers.
- Gambling Therapy - Offers advice and support for gambling addiction.
NOTE: The English version shall take precedence. In the event of any discrepancy or objection, the English version shall prevail.